Nantahala Outdoor Center

Host - River's End Restaurant

Job Locations US-NC-Bryson City
Seasonal
Job ID
2020-1202
Category
Food & Beverage/ Hospitality

Overview

For 48+ years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. Behind NOC's success is our staff’s commitment to our five core values:  Lead by Example, Service Before Self, Do the Right Thing, Work Hard/Play Hard and Make it Happen. These core values unite a community of leaders and pioneers in an exciting, fun and always changing work environment. 

 

NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation. Ideal candidates are leaders in the workplace that wish to join a unique, values-driven organization. They aspire to excellence in their fields and disciplines and they demonstrate a commitment to the service of others. Above all, they want to provide guests with unforgettable experiences. If this sounds like you, we hope you'll apply to join the NOC team.  

 

 

JOB SUMMARY 

 

Help our guests find the best riverside seat! Hosts for the Nantahala Outdoor Center work primarily in River’s End Restaurant. Hosts that excel in their position may have the opportunity for advancement into a Server position if the hiring need arises. Applicants must be at least 16 years of age.

 

This position is classifed as seasonal and reports to the FOH Manager or Shift Leader. 

Responsibilities

  • Greet and seat guests in a professional and timely manner
  • Handle special needs, waitlists, and table assignments
  • Promote to guests the adventures that NOC has to offer, and provide local area information and/or directions, as needed
  • Maintain and supervise front-of-house cleanliness (inside and outside) and bathrooms
  • Assist Servers with drink orders and enter food tickets into POS system as needed
  • Complete side work and front of house duties as outlined by the manager on duty including but not limited to: stocking brochures, rolling silverware, folding kids menus, cleaning rugs, restocking drink stations, filling ice chests
  • Assist Servers, Bussers and/or Management teams as needed
  • Function as a team player
  • Other duties as assigned

Qualifications

REQUIRED

  • Great communication skills
  • Strong understanding of exceptional customer service
  • Able to take direction well and work independently
  • Thorough understanding of the flow of restaurant operations
  • Kowledgeable about menu items and food and drink specials
  • Tidy appearance and professional manner

 

PREFERRED

  • Previous hosting experience

 

Physical Requirements and Working Conditions:

  • Must be able to carry up to 30lbs
  • Must be able to speak clearly and concisely
  • Must be able to bend, stoop, twist and climb ladders
  • Must be comfortable working in a fast paced environment
  • Must be able to stand on their feet for long periods of time

 

 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.


The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.

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