For 40+ years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as providing unmatched retail service, food-service, lodging, and trip planning services. Behind NOC's rapid growth are our staff’s commitment to our five core values: Lead by Example, Service Before Self, Do the Right Thing, Work Hard/Play Hard and Make it Happen. These core values unite a community of leaders and pioneers in an exciting, fun and always changing work environment.
NOC career opportunities offer prospects rare opportunities to work in beautiful locations, to grow their skills and to share a passion for active outdoor recreation. Ideal candidates are leaders in the work place that wish to join a unique, values-driven organization. They aspire to excellence in their fields and disciplines and they demonstrate a commitment to the service of others. Above all, they want to provide visitors with unforgettable experiences in the great outdoors. If this sounds like you, we hope you'll apply to join the NOC team.
Come work at Gatlinburg’s largest retailer. Located at the entrance to the Great Smoky Mountains National Park, NOC Gatlinburg has a lot to offer our guests as they gear up for their day or trip into the park. Inside we have a 28 foot climbing wall, a kid’s bear cave, and an Eagle’s Nest Outfitters lounge area. Our staff are experts in park trail information, rafting on the Pigeon, Ocoee, and Nantahala, and other fun outdoor activities in the area.
Our store is roughly 18,000 square feet of experiential retailing with products from top outdoor brands. Formerly known as the Open Hearth Restaurant, NOC renovated this building in 2010 and opened its doors as a LEED certified outdoor retailer. Our guests have three levels to explore and shop where they will find new experiences around every corner. Whether it is climbing, relaxing in rocking chairs by the fireplace, or discovering the latest and greatest in camping gear and clothing our guests always enjoy visiting us year after year.
The Shift Manager will be responsible for opening and closing the Store, along with managing daily operations. This position provides daily supervision of all shift employees to ensure all merchandise is up to visual standards and stocked. In addition, the Shift Manager will focus on employee and guest engagement to ensure an outstanding experience for employees and guests alike.
This is a full-time, benefits eligible position and reports to the Store Manager and Assistant Managers.
Oversee floor operations
Outline the schedule for the day
Stocking and cleaning
Ensure a positive guest experience
Training and Communication
Other duties as assigned
Physical Requirement and Environment
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.
The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.