Nantahala Outdoor Center

  • Gatlinburg Shipping/Receiving Clerk

    Job Locations US-TN-Gatlinburg
    Job ID
    2018-1141
    Category
    Retail
    Job Classification
    Year Round
  • Overview

    For 40+ years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, and provides unmatched retail service, foodservice, lodging, and trip planning services. Behind NOC's rapid growth are our five core values: Lead by Example, Do the Right Thing, Service Before Self, Work Hard-Play Hard, Make it Happen. These core values unite a community of leaders and pioneers in an exciting, fun and always changing work environment.

     

    NOC career opportunities offer prospects rare opportunities to work in beautiful locations, to grow their skills and to share a passion for active outdoor recreation. Ideal candidates are leaders in the work place that wish to join a unique, values-driven organization. They aspire to excellence in their fields and disciplines and they demonstrate a commitment to the service of others. Above all, they want to provide visitors with unforgettable experiences in the great outdoors. If this sounds like you, we hope you'll apply to join the NOC team.

     

    JOB SUMMARY:

     

    The primary functions of the Shipping and Receiving Clerk are to receive incoming FedEx and UPS deliveries, process incoming retail inventory orders accurately and also process outgoing UPS shipments.  The Shipping and Receiving Clerk reports directly to the Store Manager. We are looking for applicants that are highly organized and have a strong attention to detail, ensuring that retail orders are processed accurately and efficiently.

     

    The Shipping and Receiving Clerk is a full-time, benefits eligible, hourly position and expected hours can fluctuate depending on the season. 

    Responsibilities

    • Maintain all processes and records involved in shipping/receiving for NOC's Gatlinburg Store.
    • Maintain a clean, organized and efficient warehouse. Work with store management to determine most efficient warehouse layout in order for the shipping/receiving department to be operationally successful.
    • Communicate shipping discrepancies and inventory concerns to management on a regular basis.
    • Be proactive in loss prevention by keeping the warehouse clean, well organized and by maintaining proper procedures. Work with store management to address loss prevention concerns.
    • Communicate and resolve shipping discrepancies with outside vendors. 
    • Work with Store Managers as well as, our Merchandising and Accounting teams to process returns to vendor. Maintain detailed records of these returns and any vendor credit memos. 
    • Verify and process incoming and outgoing store inventory transfers.
    • Process incoming and outgoing shipments via UPS and FedEx.
    • Perform duties of Retail Sales Associate when necessary.
    • Performs other duties as assigned. 

    Qualifications

    • Previous experience with retail receiving preferred, particularly with Lightspeed POS System
    • Previous experience with UPS and FedEx mailing systems preferred
    • Proficient with all Microsoft Office applications
    • Ability to quickly learn and utilize our point of sale and inventory system through one-on-one training
    • Familiarity with outdoor brands and products
    • Strong organizational skills and a high level of attention to detail
    • Able to safely lift boxes up to 70 lbs.
    • Comfortable with climbing ladders
    • Standing for extended period of time
    • Available to work a 40 hour work week, including weekends and some holidays, as needed

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