Nantahala Outdoor Center

  • Custom & Group Sales Coordinator

    Job Locations US-NC-Bryson City
    Job ID
    Job Classification
  • Overview

    Job Title: Custom & Group Sales Coordinator
    Position reports to: Vice President of Sales & Retail

    Job Location: Bryson City, NC

    For 40+ years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, and provides unmatched retail service, foodservice, lodging, and trip planning services. Behind NOC's rapid growth are our three core values: excellence in outdoor adventures, active corporate citizenship and unmatched high-quality work environments. These core values unite a community of leaders and pioneers in an exciting, fun and always changing work environment.

    NOC career opportunities offer prospects rare opportunities to work in beautiful locations, to grow their skills and to share a passion for active outdoor recreation. Ideal candidates are leaders in the work place and wish to join a unique, values-driven organization. They aspire to excellence in their fields and they demonstrate a commitment to the service of others. Above all, they want to provide visitors with unforgettable experiences in the great outdoors. If this sounds like you, we hope you'll apply to join the NOC team.


    Job Summary: 


    The Custom & Group Sales Coordinator will be expected to book and manage NOC's large custom account reservations. Working with group leaders, owning and cultivating relaltionships with NOC partners and promoting NOC activities. In office, you will be building custom program iterneraries that effectivley utilize NOC's lodging, dining and recreational resources. Creating the best selected array of activites avaliable for groups while visiting NOC's campus is the primary objective of this positon. The Custom & Group Sales Coordinator position is an hourly, seasonal position that runs from late March into October. 


    • Responsible for coordinating and supporting custom groups at our Wesser campus
    • Coordinating with operations and food & beverage to confirm schedules and needs
    • Greet and be the liaison with groups on a daily basis
    • Look forward at incoming groups and anticipate needs in advance
    • Coordinate and communicate with Custom/Group Sales Representativess regarding special needs


    • Excellelent communicaiton and soft skills on the phone
    • Able to multi-task and handle overlapping issues with a positive demeanor and poise
    • Ability to provide an excellent and professional guest experience
    • Familiar with Outlook, Excel and Word
    • Basic computer skills


    Preferred Education and Experience:

    Proficient at Excel, Word and other software platforms.


    Tools, Equipment & Conditions:

     A computer provided and partial cell phone stipend.



    The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.

    The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.


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