Nantahala Outdoor Center

  • Outfitter's Store - Paddlesports Associate

    Job ID
  • Overview


    For 40+ years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as providing unmatched retail service, foodservice, lodging, and trip planning services. Behind NOC's rapid growth are our staff’s commitment to our five core values: lead by example, service before self, do the right thing, work hard/play hard and make it happen. These core values unite a community of leaders and pioneers in an exciting, fun and always changing work environment.


    NOC career opportunities offer prospects rare opportunities to work in beautiful locations, to grow their skills and to share a passion for active outdoor recreation. Ideal candidates are leaders in the work place that wish to join a unique, values-driven organization. They aspire to excellence in their fields and disciplines and they demonstrate a commitment to the service of others. Above all, they want to provide visitors with unforgettable experiences in the great outdoors. If this sounds like you, we hope you'll apply to join the NOC team.




    Do you love working with people, gearing them up for adventures and engaging in shoptalk? Are you a gear junkie that loves working with and selling the latest and greatest gear? If so, come join our enthusiastic outfitter store team and enjoy the perks of working in a store down by the river! We work hard and play hard here at NOC. You’ll often find our staff paddling, hiking, mountain biking or hanging out by the river in a hammock and that’s just on lunch break.


    Retail Paddlesports Associates should be enthusiastic and knowledgable about the outdoor adventures and products that NOC sells. This position is expected to provide extraordinary guest experiences by proactively assisting all guests. Paddlesport Associates will have a primary focus on selling kayaking/paddlesports gear and equipment, helping with demo boats and providing relevant suggestions in regards to local rivers, outfitting and gear decisions. This position reports directly to Store Management and Shift Leaders. This is typically a seasonal position that runs from April through September. Depending on Store needs there may be additional shoulder season work to extend your season.  




    • Ensure extraordinary guest experiences with enthusiasm and attention to detail
    • Politely greet and proactively assist all NOC guests that visit the store
    • Provide paddlesports related product knowledge and assistance to our guests
    • Process Point of Sale (POS) transactions accurately, efficiently, and in accordance with established NOC policies and procedures
    • Promote the various adventure activities that the NOC has to offer, as well as provide information about the various outdoor activities available in our surrounding region
    • Assist with product merchandising, stocking the sales floor, and other projects as directed
    • Maintain store visual appearance and personal appearance standards
    • Communicate with management staff to resolve store issues in a timely manner



    • Personable, dependable, and should have a strong understanding of how to provide excellent guest service to our guests
    • Enthusiastic and knowledgeable about the outdoor adventures and products that the NOC promotes and sells
    • Previous experience with selling paddlesports equipment; particularly whitewater kayaks, apparel, and equipment
    • Experience with recreational kayaks, canoes, rafts, and stand-up-paddle boards is also highly desirable
    • Ability to function as a team player, take direction, and also work independently
    • Willing to learn about new products and the adventure offerings local to our region
    • Prior experience working in a retail setting is preferred, but not required
    • Cashier experience is also preferred, but not required
    • Ability to stand for long periods of time, lift up to 50lbs, bend, stoop and twist and comfortable with climbing ladders



    The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.


    The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed