Nantahala Outdoor Center

  • Aerial Guide

    Job Locations US-NC-Bryson City
    Job ID
    Job Classification
  • Overview



    Job Title: Aerial Guide

    Position reports to: Aerial Assistant Manager

    Job Location: Wesser, NC


    For 40+ years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, and provides unmatched retail service, foodservice, lodging, and trip planning services. Behind NOC's rapid growth are our five core values: Lead by Example, Do the Right Thing, Service Before Self, Work Hard-Play Hard, Make it Happen. These core values unite a community of leaders and pioneers in an exciting, fun and always changing work environment.


    NOC career opportunities offer prospects rare opportunities to work in beautiful locations, to grow their skills and to share a passion for active outdoor recreation. Ideal candidates are leaders in the work place that wish to join a unique, values-driven organization. They aspire to excellence in their fields and disciplines and they demonstrate a commitment to the service of others. Above all, they want to provide visitors with unforgettable experiences in the great outdoors. If this sounds like you, we hope you'll apply to join the NOC team.


    Job Summary: 


    If you are the type that enjoys the thrill of moving at highway speeds hundreds of feet above the ground, then we have the summer job for you!


    NOC Aerial Guides work multiple different high flying Aerial adventure activities: the Zip Line Adventure Park, Mountaintop Zip Line Tour, Adventure Mud Race, Treetop Adventure Nets, and Alpine Tower; our guides are cross-trained to work on all five adrenaline inducing activities. Aerial Guide applicants must be at least 18 years of age prior to their work start date, and have current CPR and First Aid certifications. 




    • Guiding groups of varying size, age and number through zip line and/or ropes elements; understanding and implementing risk-reduction in their use of equipment, attention to operating procedures, communication, and decision-making
    • Communicating with guests about local area and interpretive information, other NOC activities and offerings, and zip line and ropes trip information
    • Providing top-notch guest service to all guests, before, after, and during their activity
    • Participating in other operational tasks, including assisting guests with gear, delivering instructional talks, cleaning and organizing gear and equipment, and other tasks as assigned
    • Other tasks, such as driving vehicles, repair and maintenance of gear or facilities, guest check-in, or assisting other NOC departments, as qualified and as assigned



    Applicants for an Aerial Guide position at NOC should have great communication skills, a strong sense of guest service, and be enthusiastic about teaching and sharing outdoor activities with others. Aerial Guide applicants must also be capable of carrying heavy equipment over long distances and upstairs, be comfortable working at heights of 60+ feet, and with working outside in varying weather conditions. Applicants should be comfortable working in a strong, teamwork-based environment, and be able to take direction well and exhibit good judgment.



    Education Qualifications and Experience Desired:

    First Aid & CPR Certification required



    The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.

    The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.


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